This is one that we get asked a lot. Yes, our hot heaps are super efficient and more akin to industrial composting than home composting, so we can accept many different types of compostable packaging. These items still take a little longer to break down than most of the other scraps (more like months than weeks). And we ask that you cut (for bioplastics) or tear (for cardboard products) them up into smaller pieces before adding them into your bucket. This doesn't only help them to break down, it also prevents problems that can occur in the heap due to lamination (basically having a big flat piece that gets in the way of gas and moisture circulation inside the heap). The same goes for compostable bags, don't tie these off with veggie scraps inside them. It creates an unfavourable chemical environment that leads to bad odours.
We generally try and complete our 'bucket route' in the morning. The time of day certainly depends on weather conditions and staffing factors. Therefore it is best to put buckets out for collection the day before (in case of very early morning collection) but sometimes they will not be emptied till the afternoon of the collection day. Our route also frequently changes, depending on which households have joined up or currently participating. So while your house may usually be early on in the route this is not always the case. Sometimes we might do the whole thing backwards! :)
There are several things you can do to help keep your bucket from going stinky. Here are just a few:
For optimal performance a compost heap needs the right balance of these four ingredients: carbon, nitrogen, oxygen and water. If any of these are lacking or out of proportion then the compost will either take longer to transform, or may emit too much in the way of greenhouse gases (and stinky ones!) while it does.
One of the advantages of community composting is that we can have a constant stream of nitrogen rich kitchen scraps that we can add in just the right amount to make for a very productive compost heap. It may seem counter-intuitive but by combining our kitchen scraps into one big pile we can make compost more quickly!
We aim to fairly share out the proceeds of everyone's efforts. From the source separation in your kitchen to the heavy work pitchforking the heaps the creation of our compost is surely a community effort! Please be aware that most of the weight from kitchen scraps is water weight and it takes hundreds of buckets of scraps to make one bag of compost. We operate on a "who asks, gets" policy, so simply send us an email if you'd like some. There is usually a waiting list though so if you can give a heads up 2 weeks ahead of eg. setting up your new garden bed then there is a better chance of accommodating your request.
We're sorry to disappoint but we need to point out that most people overestimate the amount of compost that we are able to produce! Food scraps are about 80% water so the volume of compost produced from food waste adds up being about 20% of the original volume (even though we also add equal volumes of carbon materials, the end product is more dense than the starting materials and they are significantly transformed also).
That being said, we love occasionally donating excess compost to community gardens and other local greening projects. As a contributor you can always ask for some and you will have priority above any other requests. But sometimes we need to shift a cubic metre out of our system to create room for more composting. In these cases we preferentially donate compost to the community gardens that we are associated with.
Yes. We will never willingly share your address or other contact details with anyone without your explicit permission. Our online payment is via our merchant provider, Pinpayments, and none of our staff actually have access to your credit card details as these only exist in the back-end of Pinpayments secure systems.
Absolutely. For whatever reason you can easily cancel your subscription at any time. Any of the payment notifications from Pinpayments (our merchant provider) include a 'cancel subscription' option to easily cancel with one click. If you can't find the email notifications with these links just get in touch and we can cancel your subscription from our end or forward you the latest notification on your account.
Absolutely! We run working bees of various types that anyone can get involved with. We also have plenty of work that is suited to two people working together (as opposed to larger groups). We have hosted many volunteers who would like to learn more about composting. It's a great way to improve your own skills as well as helping us out.
Even donating clean yoghurt buckets, pizza boxes and egg cartons to us is a great help.
If you are interested in working for us volunteering first is a great way to check expectations of what the work involves too.
Please donate egg cartons and pizza boxes! And perhaps an hour of your time to help us shred these :)
We also accept donations of money. We are a not for profit but we are not a charity, and we are not registered for tax deductions. Any money that you send our way will be used to support our operations or build more urban composters. Our service fees pay for the work to maintain and feed our composters but the composters themselves have been paid for out of government grants or personal funds (50/50).
Please also tell all of your friends in Canberra about us! We can accept pledges from anywhere in Canberra. With enough pledges to use our service we can staff a collection route and save more carbon. Please share, like and comment on our social media posts, mention us to schools and cafes and anyone interested in doing something for the climate.